Privacy Policy

Last updated: This privacy policy describes how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our site, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal identification information: Name, email address, phone number, and mailing address when you contact us, subscribe to our newsletter, or fill out forms.
Usage data: IP address, browser type, device information, pages visited, time and date of visits, and referring URLs.
Cookies and similar technologies: Data stored in cookies and similar technologies as described in our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our website and services.
Respond to your inquiries, feedback, or support requests.
Send you newsletters, updates, or marketing communications (where you have consented).
Improve our website, services, and user experience.
Analyse usage patterns and trends.
Comply with legal obligations and protect our rights.

3. Legal Basis for Processing (where applicable)

We process your personal data on the basis of: your consent; performance of a contract; our legitimate interests (e.g. improving our services); or compliance with legal obligations.

4. Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service providers who assist us in operating our website (e.g. hosting, analytics, email delivery), under strict confidentiality.
Legal or regulatory authorities when required by law.
Other parties with your consent or at your direction.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When no longer needed, we securely delete or anonymise your data.

6. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure; we strive to use commercially acceptable means to protect your information.

7. Your Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal data.
Correct or update inaccurate data.
Request deletion of your data.
Object to or restrict certain processing.
Data portability.
Withdraw consent where processing is based on consent.
Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

9. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us so we can delete it.

10. Changes to This Policy

We may update this privacy policy from time to time. We will post the revised policy on this page and update the “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this privacy policy or your personal data, please contact us via our contact page or the email address provided on our website.